New dispute resolution body introduced

New dispute resolution body introduced

As announced in the 2017 Federal Budget, the Government has created a new dispute resolution body – the Australian Financial Complaints Authority (AFCA) which will come into force by 1 July 2018. The AFCA will merge the Financial Ombudsman Service (FOS) with the Credit and Investments Ombudsman and the Superannuation Complaints Tribunal. AFCA’s objective is…

Single Touch Payroll for streamlined reporting

Single Touch Payroll for streamlined reporting

From 1 July 2018, employers with 20 or more employees will report payments to the Australian Taxation Office at the same time as they pay their employees, using the Single Touch Payroll reporting system. This reporting system will keep track of payments such as: Salary and wages Super contributions Deductions, e.g. workplace giving Pay as…

Business performance analysis on Facebook

Business performance analysis on Facebook

Online marketing is at the forefront of marketing for many businesses. Using different social media platforms such as Facebook, Instagram and Twitter is an effective strategy as these platforms are adaptable to suit any business model. Facebook, in particular, has been a popular platform for a strong ten years with marketing techniques becoming more efficient…

Making the most of your tax refund

Making the most of your tax refund

Getting your tax refund back is exciting, but as tempting as it is to splurge, consider other ways you can put that money to good use. Consider the following options: Add to an emergency fund If you don’t already have an emergency fund then now is the time to start one. An emergency fund acts…

Taking initiative in the workplace

Taking initiative in the workplace

Initiative is a desirable trait in employees. Showing initiative demonstrates a willingness to innovate, develop and improve. It shows you’re a self-starter and have no problem with taking action. Here are a few ways to take initiative in the workplace: Look for opportunities Have you spotted a business opportunity that has not been recognised by…

Strategies to bulk up your super before retirement

Strategies to bulk up your super before retirement

To retire comfortably, you should be doing everything you can while still in the workforce to make sure your superannuation is as fruitful as possible. Consider the following: Consolidate super into one accountSuper account fees can eat away at your super balance, especially if you have numerous accounts. If you find yourself in this position,…

Strategies to effectively serve your customers

Strategies to effectively serve your customers

Customer service should be a key priority of any business. To attract new customers and to keep current customers coming back, there are certain strategies you can employ. Consider the following: Always be available It’s important that customers feel like a priority, like when they need help or assistance that they will get it, without…