The advice you should be ignoring

The advice you should be ignoring

With entrepreneurship becoming an increasingly popular career choice, it comes as no surprise that there is now a strong demand for startup related advice. However, entrepreneurs should remain vigilant when seeking advice. Not all advice is correct or well informed; more often than not it can be completely irrelevant or downright wrong. Entrepreneurs need to…

Creating an e commerce returns policy

Creating an e-commerce returns policy

A comprehensive returns policy is imperative for every e-commerce business. It is not only good practice, but it provides customers with confidence and demonstrates your business’ commitment to customer service. A solid returns policy will ensure the returns process is professional, reduce the time and money spent on returns and keep your customers satisfied. Here…

Creating an anti bullying workplace culture

Creating an anti-bullying workplace culture

Quite often, being too slow to name bullying behaviours that pose health and safety risks in the workplace can cost businesses millions of dollars each year through lost productivity. Workplace bullying is repeated unreasonable behaviour directed towards a staff member or a group of workers that puts their health and safety at risk. Instances of…

Tips to building credibility as a leader

Tips to building credibility as a leader

Quite often, an employee’s level of satisfaction can be traced back to his or her leaders. Indeed, research shows that only 49 per cent of employees trust their senior managers. As all leaders should know, trust goes hand in hand with credibility. Credibility is something that all leaders must aspire to obtain, as it positions…

Making most out of your LinkedIn profile

Making most out of your LinkedIn profile

LinkedIn is usually the most important social media platform for B2B marketing which can also be a valuable way to recruit and network. It is also a great educational resource, as small business owners and entrepreneurs can learn from interacting with other business owners. Like all social media sites, LinkedIn is a pretty crowded platform,…

Reinventing your business

Reinventing your business

Small businesses should always be open to the idea of reinventing themselves to stay relevant to today’s customers and marketplace. Business owners who resist change and leave it too late to reinvent risk stumbling behind and at worst failing. Instead, businesses should focus on a proactive approach to growth for optimal business performance and success.…

Understanding constructive dismissal

Understanding constructive dismissal

Constructive dismissal, in effect forced resignation, occurs when the behaviour or conduct of an employer is so harmful, adverse or unfriendly to their employment relationship with an employee that the employee cannot be expected to deal with it. Examples include an employer: expressly suggesting that an employee resign actively making it difficult or impossible for…

Taking your business interstate

Taking your business interstate

While expanding your business to open up in another state is an exciting time for a small business owner, a lot of hard work goes into this next phase of a business’s development. One of the very first things business owners need to do is get their planning under way. Analyse and evaluateSmall business owners…

Hiring the right person

Hiring the right person

Finding the right workers can be a challenge. Since much of a small business’s success depends on the quality of the people they hire, this is a crucial task. Here are five things to consider when hiring that should increase your chances of success: Write a clear job descriptionIt is difficult to recruit the right…

Building a business brand

Building a business brand

Creating the right brand is one of the most important parts of establishing a successful business. Branding is a way of identifying, recognising and experiencing a business. It involves more than just creating a fancy logo; a business’s branding should be reflected in everything from its customer service and employee uniforms to its actual premises…