A customer may want to unsubscribe from your newsletters in their inbox for reasons as simple as quantity (too many emails coming in) or relevance (they do not need the product as much as they once did). Businesses must provide their customers with a simple-to-use unsubscribe function. According to the recently amended Spam Regulations 2021…
Legally speaking, the purpose of a deed is to transfer a title (a legal document proving ownership of a property or asset) to another person. If you are meeting with an accountant (like us) to assist you in creating a deed, you may be looking to make a trustee deed for an SMSF, or in…
Installing a trademark within the business world is a common practice employed by businesses in establishing and distinguishing between competitors with the same products or services. A trademark can become synonymous with a product or service and be the means with which consumers can quickly identify the business. A trademark can be a brand or…
Did you know that Australia prides itself on maintaining a competitive business market? It does this through the use of specific legislation that limits the effect that some mergers or acquisitions of businesses may have on market competition. By maintaining a diverse market of businesses for services, products and goods, competition is improved and the…
Ensuring that the clients of a business are satisfied with what they have been provided is a crucial item for any business. However, dissatisfaction can result just as easily, and the costs of addressing the potential Essentially, professional indemnity insurance is for when a client of your business claims to have had injury or…
Before commencing employment at a business, organisation or under an individual, an employment contract must be agreed to by both employer and employee. This employment contract may have had additional revisions, agreements or negotiated terms set out in full at signing. Still, after the past year, there may be specific issues or conditions that you’d…
In 2021, businesses have seen greater visibility surrounding the issue of sexual harassment within the workplace, particularly within the media and the public sphere. The impact of sexual harassment within the workplace is one that can have long-lasting ramifications on employees and employers alike. Sexual harassment is prohibited in any employment situation and relationship, with…
If you are thinking about writing a will, it can be helpful to know what not to include as much as it is to know what you do need to include. The following are things which you should not include in your will: Wishes: Conveying your wishes is of course important, however, they should not…
Now that businesses must have a better idea of the working conditions they will be adopting in 2021, it’s ideal to consider how employer liability changes. The health and safety of employees in the workplace is the responsibility of the employer. Employers must protect their employees’ well-being, by taking into consideration the risks involved on…
Implementing these customer service strategies will help your business avoid liability lawsuits Conduct follow-ups during the project During a project, both you and the client can get busy with running the business and making sure everything goes to plan. This means that your client may not have the time to contact you when an issue…